Union County, NC - Water
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Protect Your Pipes: Homeowner's Responsibility
As your home’s exterior water and sewer service lines age, you still rely on them to bring fresh water to your home from the utility’s water main and remove wastewater from your home to the utility’s sewer main. Exterior water or sewer service line breakdowns can be caused by normal wear and tear, aging, ground shifts due to changing weather conditions, and vegetation. Because these lines are buried underground and typically not inspected, it’s almost impossible to know when or how a breakdown might occur.
Unless your home’s service lines have been replaced, they are likely the same lines that were installed at the time your home was built. Aging pipes can break down, leading to potentially expensive repairs for which the homeowner is responsible.
While Union County Water crews maintain about 2,000 miles of water and wastewater lines across the County, the public water and wastewater system does not include the service lines on your property.
Partnership with Oncourse Home Solutions
Union County Water is proud to partner with Oncourse Home Solutions, a third-party vendor, to provide discounted rates on warranties for your home's service lines. This is an optional program to cover exterior water and sewer service line repairs. Union County Water strongly encourages all customers to consider enrolling in these programs.
To enroll or to learn more, please visit Oncourse.com/EnrollUCW - exclusively for Union County Water customers. You may also wish to review frequently asked questions below.
Because this is a third-party home warranty company, our Customer Care team cannot assist you with enrollment. We have provided this information on our website to help customers verify that this is a legitimate partnership with Oncourse Home Solutions and to provide you with a direct link to the enrollment site.
FAQs
Tree roots are one of the potential hazards to your home's underground service lines; read more in this article from Southern Living magazine.
Read MoreThe next tip in our Protect Your Pipes series explains how a Pressure Reducing Valve can safeguard your entire home from higher-than-normal water pressure.
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