Dear Customer:

Each year, we proudly share important information about your drinking water in our Water Quality Report. While the data and charts on these pages reflect the results of rigorous testing and compliance, we want to take this opportunity to recognize our team of employees who work tirelessly to deliver safe and reliable drinking water to you, our customers.

From laboratory staff who conduct thousands of tests each year, to operators who carefully manage treatment processes, to field crews who maintain over 1,200 miles of water lines and respond quickly to any issue – our team’s extraordinary expertise is matched only by their commitment to public service. We invite you to learn about our team, our work culture, and any current job openings on our Careers page.

We continually invest in infrastructure, technology, and training to meet evolving standards and to prepare for the future. Whether it’s upgrading treatment facilities, inspecting and replacing aging pipes, or planning for long-term water supply needs, our goal is to ensure that every drop delivered to your tap meets or exceeds all federal and state regulatory requirements. 

We are proud of the work our staff does each day and grateful for the trust you place in us. If you have any questions about this report or your water, please contact Brian Jackson at 704-296-4210. 

We also invite you to learn more about our organization here on our award-winning website. While this report focuses on our water operations, this site includes information about our wastewater operations, online bill pay, water conservation tips, and much more.

Thank you for the opportunity to serve you.

Sincerely,

Union County Water