Union County Water's Customer Care Office will be closed for the Labor Day holiday on Monday, September 1.
On behalf of our employees, we wish all Union County Water customers an enjoyable Labor Day holiday.
Services Available When Customer Care is Closed
When the Customer Care Office is closed, customers may continue to call our primary phone number for assistance - 704-296-4210 - to speak with an after-hours call taker. If warranted, our stand-by crews will respond promptly to wastewater emergencies. Our customer care specialists will follow up regarding all other matters as quickly as possible during regular business hours.
Customers may also submit concerns to Customer Care by sending an email to water@unioncountync.gov or by using this webform.
Many services are available on our website 24/7, including: